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Gift Certificate/Voucher T & C's

    • Your Gift Certificate is only redeemable within 6 months of the purchase date. Your Gift Certificate can be exchanged for other spa treatments only (not Medi Spa treatments or procedures) of the same value, or can be upgrade by paying the additional cost.
    • Signature Day Spa will NOT Refund any Gift Certificate or Gift Voucher under any condition.
    • We accept payments by Eftpos, Visa, Mastercard and Cash. A 1% surcharge respectively applies to any Credit Card.
    • To redeem your Gift Certificate you must present it at the time of your appointment.
    • You cannot redeem your Gift Certificate for cash or be refunded or use it on a public holiday or Sunday.
    • Please note not all of our treatments are available every day please call to verify your specific Treatment required.
    • You cannot redeem your Gift Certificate for cash, or use it on a public holiday or Sundays. It cannot be replaced if lost, so please make sure you store it somewhere safe.
    • While we endeavor to keep the web site and price lists up to date, management reserves the right to change treatments and prices from time to time without notice.
    • In the interest of our clients prior to any treatments a consultation form must be completed. Please disclose any medical condition, injuries and/or prescription medication you are taking as some services and/or products may be contra-indicated.
    • For Hygiene reasons No hydrotherapy treatments can be preformed for women on their Periods.
    • If your are pregnant and in your first trimester you will not be able to have any Spa treatments, for the further term u will not be able to have any heat treatments and limited body treatments through your pregnancy.
    • Please arrive 15 mins prior to your appointment as late arrival will reduce your treatment time.
    • For Hydrotherapy packages, hens and social groups please bring your own bathers.
    • Please leave valuables at home as we take no responsibility for lost or damaged items.
    • Gift certificates are not redeemable on procedures such as injectables and Medi Spa Treatments.
    • All appointments will require credit card details in order to hold the booking.
    • When booking, re-scheduling or cancelling appointments we require 48 hours’ notice. Cancellations made within 48 hours will incur a 50% cancellation fee and within 24 hours failure to attend appointments will result in gift vouchers becoming void and charges made to your credit card.
    • Expired Gift Certificates by management approval: in the first month a reduction of 25% only and redeemable only on week days. Please check ACCC for verification.
    • Only one Gift Certificate can be used at a time. No accumulation of Gift Certificates will be booked.
    • A Gift Certificate number & Credit Card details must be provided at the time of booking in order to hold the booking.
    • Please specify you are using a Gift Certificate when booking a treatment otherwise Card Payment will apply.
    • Signature Day Spa will not be liable for any Gift Certificates lost or stolen.
    • Payments by C/Card to be in person or approved 4 days prior over the phone.
    • A 50% booking fee is required for any other Treatment at Signature Day Spa.
    • Please refer to our General Terms and Conditions for all other Spa T and C's
    • Signature Day Spa has the right to move or change appointment times and give the client notice of the change by agreement. 


For Your Convenience

As we are open extended hours to serve you better, please be aware that a 15% surcharge applies for Sundays and public holidays.

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